News Posts
Participation Reports: By Event or By User?
Posted by Gabrielle Long on 09 March 2016 06:04 PM

VolunteerHub provides a variety of options when it comes to reports. Our two most frequently used reports, Event Participation by Event and Event Participation by User, show you which users are registered for your events within a specific date range. This article will help you determine which report is right for your needs by showing you the key differences between the two reports.

Don’t the two reports show the same
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Quick Tip: Configuring the Export App as a Custom User Report
Posted by Gabrielle Long on 17 November 2015 11:56 AM

Did you know VolunteerHub’s Export app could be used as a secondary report? The app allows you to export both User Form and user group membership data to Excel, where you can manipulate the data further if needed. You can also export only those user accounts updated as of a certain date, or export only those users belonging to certain user groups. The resulting CSV file contains only those questions and groups you choose to include.

Follow the instructions below to set up your
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Quick Tip: Adding Hidden Fields to Users’ Profiles
Posted by Gabrielle Long on 15 September 2015 12:02 PM

Have you ever wanted to add a section for administrative notes to your volunteers’ profiles without them seeing your changes? This article will show you how to make any User Form question completely invisible to volunteers but remain visible and editable for administrators.

You can use hidden User Form questions to record sensitive information, such as:

  • Notes about the volunteer’s attendance or behavior
  • Background check statuses
  • Certification
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Quick Tip: Finding User Information Quickly in VolunteerHub
Posted by Gabrielle Long on 14 July 2015 11:16 AM

For decades, organizations have had to rely on running reports and scanning printed lists and forms whenever they needed volunteer information. The coordinator would print the report, then scan the multi-page document whenever he or she needed information about a volunteer. This could mean scanning through hundreds of names in a very long list.

Nowadays, VolunteerHub administrators have access to a live database of user information, which can be viewed within just a
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Feature Highlight: The New User Roster Report
Posted by Gabrielle Long on 26 May 2015 06:06 PM

The new User Roster report has officially replaced previous formatted and unformatted versions of the report. The new version was introduced this past February and provides all previous User Roster functionality as well as some new filtering options.

Since all functionality of previous versions is included in the new unformatted User Roster, please note that all previous versions will be disabled at the end of this month.

Where can I find the new User Roster report?

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Quick Tip: Optimizing Data Access in Your Site
Posted by Gabrielle Long on 12 May 2015 03:45 PM

Do you feel that your reporting, communications or landing page options are limited in your VolunteerHub site? Believe it or not, the single largest contributing factor to limited data access is your event group structure.

This topic is also covered in the Everything You Never Knew About VolunteerHub webinar on reporting, available at this link.

Event groups determine your
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