Uploads allows files such as documents or images to be stored online (files up to 2 MB in size, no limit on the number of files). It creates URL addresses for files that volunteers can access. This can be used as a substitute for attaching files or uploading an image.

This functionality could be used to post a waiver form so that it can be printed off or in some cases so that a person can agree to the document electronically. Another example would be to post an image in an event description or message area (schedule message, sign in message, new user message, etc.).

Please note that this feature is available to all Pro and Enterprise Plan customers at no additional charge or to all other pricing plans for an additional fee. Please contact clientsuccess@volunteerhub.com for more information.


Remember, the VolunteerHub Terms of Use prohibit storage of Protected Health Information (PHI), Payment Card Industry (PCI), or other sensitive information. See our knowledgebase article for more information.


Step 1.

Access Uploads by navigating to the Uploads page.

Step 2.

Next, click on the Upload a File button to access the upload wizard.  Press Browse and locate the file you'd like to upload (Figure 1). You can optionally enter a description for the file in the Description field. 

Note that uploaded files must have a unique file name. If you attempt to upload a file with the same name (e.g., image.png) as a file you previously uploaded, you will receive an error.

When finished, click the Upload button.


Figure 1. Uploaded files will have a unique URL, which you can use to share them in your events and messages.

Step 3.

Once the file is uploaded, you will see a unique URL next to the file name in the Uploads area (Figure 2).  Press the 'copy' icon to the right of the URL to place the URL on your clipboard for pasting elsewhere.

Figure 2: Uploaded file contains a URL.  Icon to the right of the URL will copy it.

If you uploaded an image, you can use this URL in the Image URL "Source" field when inserting images into event descriptions and landing page messages. If the file is a document, you can provide a link to it within your events or landing page messages or include it in your automatic event emails.