This feature is included at no cost with Enterprise Plans and is available as an add-on for Plus and Pro plans.


Users may be designated as a manager of a User Group, granting them additional permissions with the users in their groups.  This is most useful for the leaders of external groups.


TABLE OF CONTENTS

Promoting a User to Manager

To promote a user to Manager, they must be in the User Group.  If a User Group contains sub-groups, the manager of the parent group is also the manager of all sub-groups.  

  1. Click the Ellipsis by their name
  2. Click Promote to Manager

  • To Demote a Manager back to a standard user, click the ellipsis and choose Demote from Manager

Viewing Group Managers

  • When viewing a User Group, managers are listed at the top, above the alphabetical list of other users.

  • The User Group Details lists any superseding managers from parent User Groups.
  • If a manager is registered for an event under a reservation for their group, viewing the event on the admin side shows them as a manager.

Functions of a Group Manager

  • Being a Group Manager adds the 'My Groups' option within the top menu of the Volunteer View.

  • The 'My Groups' page allows the manager to view past and future events with a reservation for their group(s), as well as the number of their people who have signed up and how many slots they have remaining

  • Viewing the details of the event reveals to them the full names of their registrants.


Important Notes:
- User Groups may have more than one Group Manager
- A user may be the Manager of multiple User Groups
- If a User Group contains sub-groups, the manager of the parent group is also the manager of all sub-groups.