The Event Contact for any event can be sent emails for confirmation and cancellation of signups. To ensure you or a member of your staff receives a copy of these emails for a particular event, follow the steps below.
If you have any trouble receiving these emails, please check your spam folder and ensure your security settings allow emails from the email addresses "b02@volunteerhub.com" and "b02@b.volunteerhub.com."
How do I set up an Event Contact and registration notifications on the event?
Step 1.
Navigate to the Event (or Recurrence Template) and click Edit.
Step 2.
In the Event Details section, begin typing your name or the name of a staff member into the Event Contact field. Once the desired user account appears, select it from the list below the field.
IMPORTANT: The desired Event Contact must have a user account in your VolunteerHub site. In addition, you must select your name from the list below the field; simply typing the name into the field will not update the Event Contact field.
Step 3.
Below the Confirmation Message field in the Email Notifications section of the event, check the "Send confirmation email to event contact" and/or "Send cancellation email to event contact" box to receive an email when someone registers or cancels their registration for the event, respectively.
Step 4.
Click Save in the upper-right corner of the screen.
What if I need to CC multiple email addresses?
If for any reason you need to send copies of event registration and cancellation emails to several users at once, we recommend creating a "dummy" user account with a distribution list as its email address and selecting that account as the Event Contact for your event. Or, if you are unable to have your organization/IT department create distribution lists for you, you can also set up a rule in your inbox to forward confirmation/cancellation emails to the appropriate contacts based on specific details in the emails, such as subject lines, event names, locations, etc.