How do I update my organization's billing contact information?

Created by: Michael Carr

Modified on: Tue, 10 Mar, 2020 at 11:02 AM

Each time a new invoice is available for your site, an automated email is sent to both the Billing Contact and the Organization Contact. Follow the instructions below to update each.

Billing Contact

To update your organization's Billing Contact information, on the Admin side of the site, click on your name at the top right. Choose Billing. Click Edit and you may change the Billing Contact name, email, mailing address and phone number from this page. Click Save.

Organization Contact

To update your organization's Organization Contact information, navigate to Settings > Organization and change the user listed in the Organization Contact field. This user must belong to the "Superusers" user group. In addition, any new volunteer "Account Creation" confirmation emails will be sent from this contact. Be sure to click Save after choosing the new contact.

Michael is the author of this solution article.

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