Billing

How do I review and/or print a history of invoices and payments?
You can review a history of the invoices and payments for your VolunteerHub site in the Billing section of your site.  You must be logged in as a member o...
Wed, 15 Sep, 2021 at 11:16 AM
What are my payment options for my VolunteerHub site?
VolunteerHub offers a number of billing options. To view payment options available for your site, select your user name from the upper-right corner of the A...
Tue, 16 Jan, 2024 at 3:09 PM
Where do I send check payments?
If your organization prefers to pay by check, please make your check payable to "Carr Engineering, Inc." and send to: Carr Engineering, Inc. L-36...
Tue, 10 Mar, 2020 at 11:00 AM
Why am I receiving automated billing emails?
A new email is generated to notify you each time a new invoice becomes available for your organization's VolunteerHub site. This is to let you know you ...
Tue, 10 Mar, 2020 at 11:01 AM
How do I update my organization's billing contact information?
Each time a new invoice is available for your site, an automated email is sent to both the Billing Contact and the Organization Contact. Follow the instruct...
Tue, 10 Mar, 2020 at 11:02 AM
How do I purchase additional text credits?
When sending a text message, such as an automatic text reminder or user/event group text blast, each user who receives the text uses one credit. So, if you ...
Thu, 20 Oct, 2022 at 10:00 AM
What are "active users?"
Active users are those users who have registered for at least one event within the last 12 months. VolunteerHub plans allow up to a certain number of active...
Fri, 15 Sep, 2023 at 10:41 AM
Where can I find the VolunteerHub Terms of Use ?
The Terms of Use and Privacy Policy for VolunteerHub are hyperlinked at the bottom of every VolunteerHub webpage and site.
Fri, 29 Jan, 2021 at 2:26 PM
Do I have access to the Billing Page? How do I get access?
How to tell if you have access: Login to the administrative side of your site. NOTE: If you need assistance with your login, please contact support@volu...
Mon, 13 Dec, 2021 at 9:01 AM