How do I review and/or print a history of invoices and payments?
You can review a history of the invoices and payments for your VolunteerHub site in the Billing section of your site.  You must be logged in as a member o...
Tue, 25 May, 2021 at 1:55 PM
What are my payment options for my VolunteerHub site?
To begin, from the Admin side click on your name at the top right and choose Billing.  Paying automatically with Credit Card Note: Paying by credit card d...
Mon, 28 Jun, 2021 at 1:33 PM
Where do I send check payments?
If your organization prefers to pay by check, please make your check payable to "Carr Engineering, Inc." and send to: Carr Engineering, Inc. L-36...
Tue, 10 Mar, 2020 at 10:00 AM
Why am I receiving automated billing emails?
A new email is generated to notify you each time a new invoice becomes available for your organization's VolunteerHub site. This is to let you know you...
Tue, 10 Mar, 2020 at 10:01 AM
How do I update my organization's billing contact information?
Each time a new invoice is available for your site, an automated email is sent to both the Billing Contact and the Organization Contact. Follow the instruct...
Tue, 10 Mar, 2020 at 10:02 AM
How do I purchase additional text credits?
When sending a text message, such as an automatic text reminder or user/event group text blast, each user who receives the text uses one credit. So, if you ...
Fri, 28 May, 2021 at 1:55 PM
What are "active users"?
Active users are those users who have registered for at least one event within the last 12 months. VolunteerHub plans allow up to a certain number of active...
Wed, 5 May, 2021 at 1:18 PM
Where can I find the VolunteerHub Terms of Use ?
The Terms of Use and Privacy Policy for VolunteerHub are hyperlinked at the bottom of every VolunteerHub webpage and site.
Fri, 29 Jan, 2021 at 2:26 PM