Billing

How do I review and/or print a history of invoices and payments?
You can review a 12-month history of the invoices and payments for your VolunteerHub site in the Billing section of your site.  You must be logged in as...
Tue, 10 Mar, 2020 at 9:59 AM
Can I set up automatic payments for my VolunteerHub site?
Setting up an automatic credit card or direct debit payment for your VolunteerHub site is easy. Follow the steps below to set up automatic payments for your...
Tue, 10 Mar, 2020 at 9:59 AM
Where do I send check payments?
If your organization prefers to pay by check, please make your check payable to "Carr Engineering, Inc." and send to: Carr Engineering, Inc. L-36...
Tue, 10 Mar, 2020 at 10:00 AM
Why am I receiving automated billing emails?
A new email is generated to notify you each time a new invoice becomes available for your organization's VolunteerHub site. This is to let you know you...
Tue, 10 Mar, 2020 at 10:01 AM
How do I update my organization's billing contact information?
Each time a new invoice is available for your site, an automated email is sent to both the Billing Contact and the Organization Contact. Follow the instruct...
Tue, 10 Mar, 2020 at 10:02 AM
How do I purchase additional text credits?
When sending a text message, such as an automatic text reminder or user/event group text blast, each user who receives the text uses one credit. So, if you ...
Tue, 10 Mar, 2020 at 10:02 AM
What are "active users"?
Active users are those users who have registered for at least one event within the last 12 months. VolunteerHub plans allow up to a certain number of active...
Sat, 11 Apr, 2020 at 1:24 PM