Users that don’t have a computer or don’t have access to the Internet may need you to manually register them for events. 


Click here for the steps to register a user for a multiple events at once.

Registering a User from within an Event

Step 1.

Navigate to the Events page, locate the event name and date, and click on the event for which you'd like to register the user manually.

Step 2.

Near the bottom of the table, click on the Register A User button and type the user's name into the 'Existing User' field (Figure 1). A list of users in the system will appear automatically. Select the correct user from the list. 

The Waitlist checkbox allows you to add the user to a waitlist or leave the box unchecked to register the user for the event.

The Send registration confirmation email checkbox defaults to checked.  When unchecked, the user does not receive an email that they were registered for the event.

NOTE:  When manually registering users, admins can add users in excess to the Event Slot Limit without the need to increase the Event Slot Limit.

Step 3.

Click on the Register User button to add the user. The user is now registered for the event.


Figure 1. Enter the volunteer's name first, then select the matching user account and click on the Register User button.

Removing a User from within an Event

Step 1.

Navigate to the Events page, locate the event name and date, and click on the event for which you'd like to remove the user manually.

Step 2.

Click the ellipsis button for the desired user and choose Remove from Event.

Step 3.

Click Cancel Registration to remove the user from the event.

The Send confirmation checkbox defaults to checked.  When unchecked, the user will not receive an email that they have been removed from the event.