Event Registration & Check-In
This error occurs when your organization has the Advanced Waivers feature enabled in VolunteerHub, but the user's birthday is not a required field in th...
Wed, 15 Sep, 2021 at 11:14 AM
A user may not see the Sign Up button beside an event if: You have chosen NO as the Allow Users to Self-Register setting. (You can fix this on the Edit pa...
Thu, 17 Dec, 2020 at 9:50 AM
Yes, there is a feature that alerts your volunteers when signing up for two events that overlap. Administrators can choose whether the system will simply wa...
Tue, 10 Mar, 2020 at 2:59 PM
If your organization has purchased the Label Printer Integration for VolunteerHub's Kiosk, use the below steps to troubleshoot connection and printing i...
Wed, 13 Aug, 2025 at 8:31 AM
Yes. Users who no-show to an event will be registered but will have zero hours tracked for the event. There are a couple ways you can track whether a volunt...
Fri, 27 Mar, 2020 at 9:17 AM
A user may not see an event you've built if: The event is scheduled too far into the future. Volunteer View shows events up to X months into the futur...
Wed, 4 Aug, 2021 at 11:35 AM
User group reservations allow you to silo off part or all of an event for members of a particular user group only. You can reserve slots for a user group ...
Fri, 24 Jun, 2022 at 10:51 AM
You can require that new volunteers attend a training or orientation (or other prerequisite event) before being able to sign up for specific events in the s...
Tue, 10 Mar, 2020 at 3:04 PM
What is Reservation Overflow? Reservation Overflow is a setting within the Registered Users section of every event that allows a group of people access to ...
Thu, 17 Dec, 2020 at 9:50 AM
Users that don’t have a computer or don’t have access to the Internet may need you to manually register them for events. See below for instructions on how t...
Wed, 15 Sep, 2021 at 12:11 PM
For any event in the past or future, you can manually adjust a volunteer's hours worked at that event. Step 1. First, find your event on the Events pa...
Wed, 8 Jul, 2026 at 2:37 PM
While you can't pull an enumerated list, you can see everyone on the waitlist by going to the Registered Users section for the event (find your event an...
Mon, 27 Sep, 2021 at 11:42 AM
If you already know which volunteers you'd like to manually register for an event, we recommend that you post the activity with no sign-up button. H...
Fri, 13 Dec, 2024 at 11:01 AM
Every reservation you build on an event in your VolunteerHub site can be set to expire a certain amount of time before the event starts. This option has man...
Thu, 17 Dec, 2020 at 9:53 AM
Admins can register a user for multiple events manually (limited to 250 events at a time) from within the user's profile. Navigate to the profile of...
Mon, 29 Jun, 2026 at 1:58 PM
From either the Dashboard or the Event page, click the ellipsis for the events and choose one of the two Sign-In Sheet options: Open Sign In Sheet prov...
Fri, 11 Aug, 2023 at 2:56 PM