• Event Registration Confirmation: There are three reasons a user may receive this email:
    • Following registration, users may click a button to receive this email. 
    • Users receive this automatically if manually registered by an administrator within an event.
    • If automatically moved from waitlisted to registered.

  • Manual Waitlisted Confirmation: Users receive this email if manually added to the waitlist by an administrator

  • Cancellation Confirmation: Users receive this email if manually removed by an administrator or if the event is cancelled and an administrator opts to send.

  • Automatic Reminder: All users receive this email automatically

  • Thank-You: Users who opt-in receive this email

The subject line in each email will be as follows:

  • Event Registration Confirmation: Organization name + "Event Registration Complete"

  • Manual Waitlisted Confirmation: Organization name + "Event Registration Waitlisted"

  • Cancellation Confirmation: Organization name + "Event Registration Cancelled"

  • Automatic Reminder: Organization name + "Event Reminder" + starting date and time of the event

  • Thank-You: Organization name + "Thank you!"

Below is an example of what the registration confirmation email looks like. The confirmation email automatically includes the event name, date and time, location (with map if enabled), attendee name, a cancellation link and a calendar link.


Figure 1. Confirmation email.

Below is an example of a reminder email. The reminder email automatically includes the event name, date and time, location (with map if enabled), attendee name and a cancellation link.


Figure 2. Users may receive a reminder email a specified amount of time before their event starts.

Below is an example of a thank-you email. The thank-you  email automatically includes the event name, date and time.


Figure 3. Users will receive the thank-you email 24 hours after the event's end time if they haven't opted out of receiving them.