Customer Support

You can print labels and envelopes using the User Roster report. To print labels or envelopes, you must have a word processor (e.g., Microsoft Word) that is...

To send an email to all users registered for an event: 1.  Open the event and click on the Email button.  The Email dialogue box allows for emailing...

Click here for information about how volunteers can manage which emails they receive. Event Registration Confirmation:  User receive this email upon...

Adding Hyperlinks/HTML Emails created in VolunteerHub do allow custom HTML, including basic text formatting and hyperlinks. Just use the toolbar provided a...

This question is required in order to send SMS (text) messages.  We are legally required to ask this question because, though rare, some volunteers may be c...

There are several types of emails sent from VolunteerHub: Automatic System Emails Account creation/activation verifications Password resets Emails trig...

VolunteerHub makes it easy to email an entire group of volunteers, including all volunteers in the system. You can send a mass email (or text message) to al...

There are several reasons why users may not receive emails generated by VolunteerHub. Before you can determine why a user didn't receive the email, fir...

Yes. There are a few options in VolunteerHub that allow for texting volunteers. 1. Automated Texts 2. Administrator-Generated Texts  To volunteers regis...

Communicating with volunteers is an important aspect of any volunteer program. Email is an efficient means of reaching out to volunteers when used effective...

You can send an email to an individual VolunteerHub user by clicking on the ellipsis (...) button beside that user in the Users page and selecting the "...

TABLE OF CONTENTS From the Users Page From the Events Page From the Custom Users Report From the Users Page For a detailed look at filtering lis...

Table of Contents Volunteer Notification Settings Accessing the Notification Settings Administrator Access Volunteer Notification Settings Volunt...