Email and Messaging

How do I print labels or envelopes (mail-merge) to send to our volunteers?
You can print labels and envelopes using the User Roster report. To print labels or envelopes, you must have a word processor (e.g., Microsoft Word) that is...
Tue, 10 Mar, 2020 at 10:07 AM
How do I send an email to all users registered for an event?
To send an email to all users registered for an event, open the event and click on the Email button. Then, create the email by entering a subject and body t...
Tue, 10 Mar, 2020 at 10:09 AM
What do the event emails look like?
Event Registration Confirmation: There are three reasons a user may receive this email: Following registration, users may click a button to receive this ...
Wed, 13 May, 2020 at 2:38 PM
Can I add hyperlinks, images or attachments to emails sent from VolunteerHub?
Adding Hyperlinks/HTML Emails created in VolunteerHub do allow custom HTML, including basic text formatting and hyperlinks. Just use the toolbar provided a...
Tue, 10 Mar, 2020 at 10:11 AM
Do I need the Email and SMS opt-in questions in my User Form?
Yes. According to the CAN-SPAM Act, users must be able to opt in or out of receiving non-transactional emails. Non-transactional emails are those that may...
Tue, 10 Mar, 2020 at 10:11 AM
Can I change the "From" email address on emails?
There are several types of emails sent from VolunteerHub: Automatic System Emails Account creation/activation verifications Password resets A...
Tue, 10 Mar, 2020 at 10:12 AM
How do I email all volunteers in a specific user group?
VolunteerHub makes it easy to email an entire group of volunteers, including all volunteers in the system. You can send a mass email (or text message) to al...
Tue, 10 Mar, 2020 at 10:13 AM
Why aren't my users receiving VolunteerHub emails?
There are several reasons why users may not receive emails generated by VolunteerHub. Before you can determine why a user didn't receive the email, fi...
Thu, 28 May, 2020 at 7:26 AM
Can I send text messages to volunteers through VolunteerHub?
Yes. There are a few options in VolunteerHub that allow you to communicate with volunteers via text message. 1. Automated Texts In the Reminder Email sect...
Sat, 11 Apr, 2020 at 1:36 PM
Email Best Practices
Communicating with volunteers is an important aspect of any volunteer program. Email is an efficient means of reaching out to volunteers when used effective...
Tue, 10 Mar, 2020 at 10:16 AM