Click here for information about how volunteers can manage which emails they receive.

  • Event Registration Confirmation: 
    • User receive this email upon registration for an event.
    • Following registration, users may click a button to receive this email. 
    • Users receive this automatically if manually registered by an administrator within an event.
    • If automatically moved from waitlisted to registered.

  • Manual Waitlisted Confirmation: 
    • Users receive this email if manually added to the waitlist by an administrator

  • Cancellation Confirmation: 
    • Users receive this email if manually removed by an administrator 
    • If the event is cancelled and an administrator opts to send.

  • Automatic Reminder: 
    • If enabled in an event, all users receive this email.

  • Thank-You: 
    • Sent out automatically 24 hours after and event

  • New Account: 
    • All users receive an account creation email.


The subject line in each email will be as follows:

  • Event Registration Confirmation: Organization name + "Event Registration Complete"

  • Manual Waitlisted Confirmation: Organization name + "Event Registration Waitlisted"

  • Cancellation Confirmation: Organization name + "Event Registration Cancelled"

  • Automatic Reminder: Organization name + "Event Reminder" + starting date and time of the event

  • Thank-You: Organization name + "Thank you!"

  • New Account: Organization name + Account Created


Examples:


Information entered within the 'Email Notification' boxes within the event appear in the emails under "Additional Information"


Below is an example of what the registration confirmation email looks like. The confirmation email automatically includes the event name, date and time, location (with map if enabled), attendee name, a cancellation link and a calendar link.

Figure 1. Confirmation email.

Below is an example of a reminder email. The reminder email automatically includes the event name, date and time, location (with map if enabled), attendee name and a cancellation link.


Figure 2. Users may receive a reminder email a specified amount of time before their event starts.

Below is an example of a thank-you email. The thank-you  email automatically includes the event name, date and time.


Figure 3. Users will receive the thank-you email 24 hours after the event's end time if they haven't opted out of receiving them.


Below is an example of the new account email.  This contains a welcome, their username, and a link to sign up for events.