Enter your search term here...
New support ticket
Check ticket status
Getting Started with VolunteerHub
Getting Started Guide for VolunteerHub Administrators
Welcome to VolunteerHub! In this Getting Started Guide, we will guide you through the initial steps of getting started with your “Hub" as an Administr...
Mon, 9 Mar, 2020 at 10:36 AM
01. Accessing Your 'Hub' for the First Time
In this first tutorial, we will go over how to access your main VolunteerHub site as an administrator. For the purposes of demonstration, we will use a fict...
Thu, 28 May, 2020 at 7:29 AM
02. Customizing Your VolunteerHub Site
Now that you've signed in as an administrator, you can begin to customize your Hub, including your site's branding and messages as well as the vol...
Thu, 28 May, 2020 at 7:39 AM
03. Creating Your Event Structure
Now that your Hub's look and feel are customized, it's time to start creating your event structure. Building Event Groups Step 1. First, you w...
Mon, 9 Mar, 2020 at 10:05 AM
04. Creating and Managing User Groups
In this section we’ll introduce user groups, which help you organize volunteers with "tags" on their accounts. User groups can be used to organize...
Mon, 9 Mar, 2020 at 10:09 AM
05. Managing Event Participation
Now we will discuss some of the more advanced features for managing event participation in VolunteerHub, such as group reservations, waitlists and other reg...
Mon, 9 Mar, 2020 at 10:12 AM
06. Creating Custom Landing Pages
In this tutorial, we will show you how to create additional landing pages for your volunteers, which can be used to promote specific events or be tailored t...
Mon, 9 Mar, 2020 at 10:13 AM
07. Viewing Your Site as a Volunteer
In this tutorial, we will complete the set-up of your VolunteerHub site and view your site as a volunteer. We highly recommend viewing your site as a new vo...
Mon, 9 Mar, 2020 at 10:14 AM
08. Reporting on User and Event Data
In this tutorial, we will discuss how to run various reports available in VolunteerHub. There are two types of reports available: Formatted and Unformatted...
Fri, 27 Mar, 2020 at 10:55 AM
09. Modifying Additional Site Settings
Additional settings for your site can be modified, including advanced settings surrounding user group membership, event page views and Kiosk options. To acc...
Fri, 13 Mar, 2020 at 3:03 PM
Help Desk Software