Customer Support

Welcome to VolunteerHub! In this Getting Started Guide, we will guide you through the initial steps of getting started with your “Hub" as an Administr...

In this first tutorial, we will go over how to access your main VolunteerHub site as an administrator. For the purposes of demonstration, we will use a fict...

Now that you've signed in as an administrator, you can begin to customize your Hub, including your site's branding and messages as well as the vol...

Now that your Hub's look and feel are customized, it's time to start creating your event structure.  TABLE OF CONTENTS Building Event Groups...

In this section we’ll introduce User Groups, which help you organize volunteers with "tags" on their accounts. User Groups can be used to organize...

Now we will discuss some of the more advanced features for managing event participation in VolunteerHub, such as group reservations, waitlists and other reg...

In this tutorial, we will show you how to create additional landing pages for your volunteers, which can be used to promote specific events or be ta...

In this tutorial, we will complete the set-up of your VolunteerHub site and view your site as a volunteer. We highly recommend viewing your site as a new vo...

In this tutorial, we will discuss how to run various reports available in VolunteerHub. There are two types of reports available: Formatted and Unformatted...

Additional settings for your site can be modified, including advanced settings surrounding user group membership, event page views and Kiosk options. To acc...