Blog Post: VolunteerHub Offers Direct Integration with Blackbaud’s Raiser’s Edge

VolunteerHub Offers Direct Integration with Blackbaud’s Raiser’s Edge

VolunteerHub integrates seamlessly with Raiser’s Edge and all other Blackbaud CRMs via direct integration.

For organizations using both platforms, Integrating VolunteerHub with Blackbaud Raiser’s Edge (data is also accessible via Raiser’s Edge NXT) can provide many benefits including streamlined data management and a 360-degree view of constituents. Unlike other volunteer management software on the market, VolunteerHub directly integrates with Blackbaud-hosted and locally installed versions of The Raiser’s Edge, allowing nonprofits to synchronize volunteer information such as names, dates of birth, contact information, and event hours into Raiser’s Edge and see that data in Raiser’s Edge NXT with a simple click of a button.

Note: Because VolunteerHub integrates directly with Blackbaud Raiser’s Edge, data can also be accessed via Blackbaud’s web-view version, Raiser’s Edge NXT.

What is Blackbaud Raiser’s Edge NXT?

Raiser’s Edge NXT is a web-view, cloud-based, version of Raiser’s Edge developed by Blackbaud, a prominent company that specializes in providing technology solutions for nonprofit organizations, schools, and other social good institutions. Raiser’s Edge is designed to help nonprofit organizations efficiently manage their fundraising efforts, cultivate donor relationships, and optimize their operations to achieve their mission.

On average, Raiser’s Edge NXT users report:

  • 35% increase in donors
  • 48% increase in donations
  • 44% increase in total dollars raised

Why Integrate Raiser’s Edge with VolunteerHub?

By integrating Raiser’s Edge with VolunteerHub, nonprofits can better leverage two sources of constituent information and gain a more comprehensive view of each individual’s engagement and contribution history. This enables organizations to better understand their supporters, tailor their communications, and steward their relationships more effectively. Furthermore, integrating these databases can improve resource allocation, as nonprofits can identify volunteers who have the potential to become major donors or donors who might be interested in volunteering. Ultimately, the integration between Raiser’s Edge and VolunteerHub allows nonprofits to build stronger, more personalized connections with their supporters and maximize their impact. Here are some additional benefits of integrating Raiser’s Edge (and web-view version, Raiser’s NXT) with VolunteerHub:

Established Relationship Between VolunteerHub and Blackbaud

VolunteerHub has a well-established relationship with Blackbaud, becoming a Blackbaud partner in 2014, winning Blackbaud’s Technology Partner of the Year in 2016, and winning Blackbaud’s ISV Partner of the Year in 2019. This established and long-standing relationship means that VolunteerHub has a well-defined process for integrating its platform with Raiser’s Edge NXT and other Blackbaud CRM solutions. In fact, VolunteerHub was the first volunteer management solution to integrate with Blackbaud’s suite of CRM’s including The Raiser’s Edge, Blackbaud CRM, Luminate, Altru, and eTapestry.

Here are several case studies that demonstrate the value of VolunteerHub’s direct integration with The Raiser’s Edge:

Seamless Data Synchronization

VolunteerHub offers a native integration with Raiser’s Edge that ensures an accurate and up-to-date information exchange between the two platforms. Unlike other volunteer management solutions that integrate with Raiser’s Edge via API, VolunteerHub’s integration is direct. When volunteers sign up for events or update their profiles in VolunteerHub, this information is transferred to Raiser’s Edge, and accessible via Raiser’s Edge NXT, after an admin initiates the data transfer within Raiser’s Edge. This synchronization ensures that both platforms maintain consistent and accurate data at all times.

VolunteerHub data populates directly within Raiser’s Edge NXT and the data lives within Blackbaud’s servers. Admins can easily merge their VolunteerHub data with existing constituent records in Raiser’s Edge or create new constituents.

The table below shows VolunteerHub data that can be synchronized into Raiser’s Edge via the integration.

VolunteerHubRaiser’s Edge
Home Phone“Home” phone
Work Phone“Business” phone
Email Address/Opt-In“Email” phone and DNC status
Mobile Phone“Cell Phone” phone
UserUid (unique identifier)“VolunteerHub UserUid” attribute, “VolunteerHub” alias
Address lines
Postal CodeZIP
Date of BirthBirth date
First NameFirst Name
Middle NameMiddle Name
Last NameLast Name
Event DateVolunteer Module – Timesheets – Date
RE Job IDVolunteer Module – Timesheets – Job
Event HoursVolunteer Module – Timesheets – Hours
User GroupsOrganizations


Note: Some other volunteer management software providers that claim to integrate with Raiser’s Edge NXT only synchronize users (VolunteerHub synchronizes everything through its direct integration with Raiser’s Edge).

Reporting Directly in Raiser’s Edge:

The integration between VolunteerHub and Raiser’s Edge enables nonprofits to generate reports that combine data from both platforms. This data can provide insights into volunteer engagement, event participation, and donor contributions, allowing organizations to track progress and have a holistic view of their supporters. Also, because VolunteerHub is directly integrated with Blackbaud’s Raiser’s Edge, deduplication happens upon syncing, improving data validity.


VolunteerHub + Raiser’s Edge 

In conclusion, VolunteerHub’s direct integration with Blackbaud’s Raiser’s Edge offers a streamlined, native solution for synchronizing data between VolunteerHub, Raiser’s Edge, and Raiser’s Edge NXT. The integration not only enhances efficiency but also empowers nonprofit organizations to make data-driven decisions and maximize their volunteer engagement and fundraising efforts.

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