Donnie: We provide cost-free, faith-based recovery programs for both men and women. Our goal is to interact with individuals who are struggling with the disease of addiction and help them achieve long-term sobriety, financial stability, stable housing, and build healthy relationships with the people they are interacting with. My role in the organization as the Director of Community Engagement mainly consists of working with our volunteers, community outreach, and partners.
Donnie: In fiscal year 2022, over 270 people graduated from our core program, during which residents stay with us while receiving the help they need to thrive. Additionally, 170 individuals participated in our 2-year recovery living program, which offers accountability and support in the subsequent stages of their lives. It has been an exciting time at Charlotte Rescue Mission because we have witnessed significant growth and an increase in the number of individuals successfully completing our programs.
Donnie: Volunteers are integral to various aspects of our organization. We emphasize our meal sponsorship program, where volunteers can either sponsor a meal financially, sponsor and serve, or simply serve a meal. We strive to offer multiple options for volunteers to support our organization. They also contribute to our kitchens 365 days a year. There’s always an opportunity for people to get involved, lend a hand, and make a meaningful impact.
Donnie: The feature of VolunteerHub that we use the most is Landing Pages. This feature really gives us an opportunity to customize the experience for our volunteers and create pages that are branded specifically for an organization, group, or business to really provide a sense of connection. We also use Landing Pages for events such as our holiday events. The ability to create volunteer groups has also been immensely beneficial as it gives us a way to segment our communications.
Donnie: The VolunteerHub team, especially support, has been great at providing us with training and answering any question that we have within 24-hours. VolunteerHub stands behind its product.
Donnie: I definitely do, we are able to use VolunteerHub to track volunteer hours and this information is provided to our board to demonstrate the evolution of our volunteer program. We are able to calculate the value of our volunteer program using the national average value of a volunteer hour. We couldn’t do that without the software.
Donnie: I would definitely say gauge what your return on investment would be from using volunteer management software, including the hours your team would save. Every volunteer management system is not for everyone, understand the features that your organization needs to be successful.
Visit our website (https://charlotterescuemission.org) and click on “volunteer” from the “get involved” drop down. We are always looking for people within our community to help support our mission.