VolunteerHub March 2026 Release Notes

Admin-View Calendar Update


The Admin-View calendar of Events now defaults to showing the entire current month.


Volunteer Name Merge Fields in Emails


A new 'Personalize' option now appears in the toolbar when creating emails.  The dropdown allows inserting either the user's full name or just their first name.


Once added, the merge field displays within brackets.


Once received each user sees their own name.  This is true even if the email is being sent to a group.

The following emails can now be personalized:


    • Manual Emails

    • Event Confirmation Message/Email

    • Event Reminder Email

    • Event Thank You Email

    • Import Invitation Email

    • Workflow Emails


New Reports:


Registration Totals by User Report


This report mimics the Legacy Event Participation by User report, but within the Custom Reports framework.  The report provides a list of volunteers within a date range and their total number of events and hours, as well as totals.  The report can be customized with user data from the Column Chooser.


This report answers the common question of "how many volunteers did I have last month and what was the total hours?"


In the example below, 4 volunteers completed 47 hours and took 20 slots across events.  Had they all completed 100% of their scheduled shifts, the duration of all those shifts would have been 58.


Event Cancellations Report


This report allows for reporting on cancellations within a date range.


The 'Is Cancelled' column denotes the registration was cancelled and can be set to show those who remained registered, but defaults to only showing cancellations.  It allows the same groupings as the Event Registrations report  (by Event name, Event Group, User ID, etc.), as well as featuring the same columns (both event information as well as user information).


The report is helpful for seeing how many times a specific person has cancelled or tracking cancellations across Event Groups.


Sign-In Error Message Update


The message received when a sign-in fails has now been updated to be more specific.  It now displays as either: 

    • No Email or Username matches

    • Password incorrect


Bug Fixes


    • If a site has a Legacy Hours question, that column has been added back to Custom Users Report column chooser

Resolved bug where Legacy Hours were excluded when filtering on the Hours column on the Users report

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