Site Customization

How do I create a question to opt in to text messages?
In order to provide an option to the user to opt to receive text (SMS) messages, you must set up the question in VolunteerHub using the following steps: St...
Tue, 10 Mar, 2020 at 9:39 AM
How do I create an "I accept" question for a legal document?
You can create an "I accept" question for a legal document such as a liability waiver, safety form, etc. using the process below. Step 1. Naviga...
Tue, 10 Mar, 2020 at 9:40 AM
How do I change the default event view when a user first logs into their VolunteerHub site?
To change the default event view a user sees on the Events page when he or she logs into VolunteerHub, navigate to Settings > Site Settings and select th...
Tue, 10 Mar, 2020 at 9:42 AM
How do I add a "Notes" section to a user's profile?
You can add a "Notes" section to a user's profile using a custom text-type question in the User Form. Follow the steps below. Step 1. Navig...
Tue, 10 Mar, 2020 at 9:43 AM
How do I edit the volunteer application (i.e., User Form)?
To make changes to your User Form questions, first navigate to the User Form (instructions for this can be found in Part 2 of the Getting Started Guide). T...
Tue, 10 Mar, 2020 at 9:44 AM
What is WCAG compliance?
You’re probably here because you’re designing a landing page and were told your Section Header Color or Button/Link Color is too light to be legible on a wh...
Tue, 10 Mar, 2020 at 9:44 AM
Gender and Title Options on User Form
The pre-existing, generic questions within a new site's User Form contain fields for both identifying volunteers' gender and a title.  Both of the...
Tue, 10 Mar, 2020 at 9:44 AM
Managing Time Zones
Ensuring a proper time zone setting is important for events to properly display.  You can change your organization's time zone via the Settings page.  ...
Tue, 10 Mar, 2020 at 9:45 AM
How do I add an image to my event descriptions or landing page messages?
If you would like to display an image within your event descriptions or landing page messages, follow the steps below. When using graphics in these areas,...
Sat, 11 Apr, 2020 at 12:56 PM
How do I “attach” documents to users’ profiles?
If your organization requires scanned volunteer forms or other documentation from users, it is possible to “attach” those documents to your user’s profile. ...
Sat, 11 Apr, 2020 at 1:00 PM