Customer Support

In order to provide an option to the user to opt to receive text (SMS) messages, you must set up the question in VolunteerHub using the following steps: St...

You can create an "I accept" question for a legal document such as a liability waiver, safety form, etc. using the process below. Step 1. Naviga...

To change the default event view a user sees on the Events page when he or she logs into VolunteerHub, navigate to Settings > Site Settings and select th...

You can add a "Notes" section to a user's profile using a custom text-type question in the User Form. Follow the steps below. Step 1. Naviga...

To make changes to your User Form questions, first navigate to the User Form (instructions for this can be found in Part 2 of the Getting Started Guide). T...

You’re probably here because you’re designing a landing page and were told your Section Header Color or Button/Link Color is too light to be legible on a wh...

The pre-existing, generic questions within a new site's User Form contain fields for both identifying volunteers' gender and a title.  Both of these...

Ensuring a proper time zone setting is important for events to properly display.  You can change your organization's time zone via the Settings page.  O...

If you would like to display an image within your event descriptions or landing page messages, follow the steps below. When using graphics in these areas,...

If your organization requires scanned volunteer forms or other documentation from users, it is possible to attach those documents to your user’s profile.  ...