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Below is some suggested wording for your use in an email to invite volunteers to your VolunteerHub site. Please fill in the underlined sections with wording...

It is possible to create a user group with limited administrative permissions, allowing a user access over only a particular set of events, event groups or ...

If you discover that your users are not able to register with a join code you've created, often this is due to an inadvertent space after the join code....

Data Import/Export allows for making changes to users via a spreadsheet. The changes may be either to User Form data or bulk adding/removing to a User Group...

There are several ways to prompt your volunteers to accept a waiver each year, depending on how your VolunteerHub plan and how waivers are set up. TABLE...

When you reserve some but not all slots on an event for a particular user group, generally the remaining slots are left open to Unaffiliated Users, meaning ...

A Join Code is basically a password that a user can enter into his or her account to be added into a private/hidden user group. Below are the most common qu...

Some volunteers may not have computer access or you may want to add a volunteer from an existing list of volunteers. In these cases, you can manually create...

Adding a New Administrator To grant administrative permissions to a user, add the user to the "Superusers" (administrators) user group. Follow th...

User groups allow you to categorize your user accounts in the system via a tagging system. Please review section 4 of the Getting Started Guide for details ...

This can be accomplished with a Workflow. Email Organization Contact any time a new user creates an account     (New users only. Ex.: When any new user...

You can easily create a manual approval process in VolunteerHub for new volunteers who register in your site. To do this, please follow the steps below: St...

Limit what users see, gain email and reporting functionality and allow users to provide interests, skills and volunteer availability via user groups. If...

Users can be filtered based on various criteria. This will create a list of users who meet your parameters, such as having attended a type of event within a...

An event can be set to allow volunteers to specify a number of anonymous guests they are bringing with them to an events. This is accomplished by increasing...

TABLE OF CONTENTS What are the tokens? Why should I use tokens in my site? What are the IRS 13206 tokens for? Generally, a token is used to distinguis...

This setting is disabled by default. Organizations can decide to allow a list of registered volunteers to appear within the Volunteer View of an event (see ...

You can save time by eliminating emails and phone calls with your group leaders while also increasing group retention and onboarding rates. The steps below ...

User Group Selection for New Accounts Created on Kiosk If your site's Kiosk Setting is checked to 'Allow new users to create accounts via the kiosk...

VolunteerHub can be configured to support a variety of approval processes for onboarding and role limitations. This article will show you how to get more ou...

Deleting users from your VolunteerHub site generally causes more harm than good. Have you ever thought of deleting users from your site? Perhaps you haven’...

If you have a user who you wish not to allow access to your site, you can do this without deleting their account. Step 1: Create a User Group Giv...

Checkbox User Groups can allow an organization to better organize their volunteers by allowing the volunteers themselves to choose which groups they should ...

By utilizing VolunteerHub, in accordance with our Terms of Use, defined within Subscription Term #19, you agree to not: Upload and/or store any files or...

This is most commonly utilized by organizations that have different onboarding process for either different departments or physical locations.  This would i...

File Upload questions allow the user to submit documents, photos, or other files as part of their application.  This question type can also be used for admi...

TABLE OF CONTENTS Adding a User to a User Group From the User Group: From the User's Profile Removing a User From a User Group Adding a User to...

Workflows allow you to add automation to your VolunteerHub site.   TABLE OF CONTENTS Introduction to Workflows Creating a Workflow Explanation of Tri...

Affiliations are User Groups that volunteers are able to self-select into.  On the Admin-side they are User Groups with the membership control set to 'C...

User Groups Flags are a way of visually flagging a volunteer.  Flags are added to a User Group and users in that group display the flag above their name.  F...

To make VolunteerHub as easy for volunteers as possible, there are several ways a user can sign in or create an account. One of those methods is to util...