Users and User Groups

Can you suggest some wording to invite my users to VolunteerHub?
Below is some suggested wording for your use in an email to invite volunteers to your VolunteerHub site. Please fill in the underlined sections with wording...
Tue, 10 Mar, 2020 at 1:42 PM
How do I add a user with some but not all administrative access?
It is possible to create a user group with limited administrative permissions, allowing a user access over only a particular set of events, event groups or ...
Tue, 10 Mar, 2020 at 1:43 PM
Why aren't my join codes working?
If you discover that your users are not able to register with a join code you've created, often this is due to an inadvertent space after the join code...
Tue, 10 Mar, 2020 at 1:44 PM
Is it possible to assign users in bulk to user groups?
Yes, it is possible to update entire user groups fairly quickly if you have the Data Import/Export App enabled in your site. Step 1. First, make sure the ...
Tue, 10 Mar, 2020 at 1:44 PM
How do I prompt users to accept a waiver each year?
There are several ways to prompt your volunteers to accept a waiver each year, depending on how your waivers are set up. Via the Advanced Waivers App If u...
Tue, 10 Mar, 2020 at 1:45 PM
Why do my group volunteers see more slots than I reserved?
When you reserve some but not all slots on an event for a particular user group, generally the remaining slots are left open to Unaffiliated Users, meaning ...
Tue, 10 Mar, 2020 at 1:45 PM
What is a Join Code?
A Join Code is basically a password that a user can enter into his or her account to be added into a private/hidden user group. Below are the most common qu...
Tue, 10 Mar, 2020 at 1:46 PM
How do I manually create a new user?
Some volunteers may not have computer access or you may want to add a volunteer from an existing list of volunteers. In these cases, you can manually create...
Tue, 10 Mar, 2020 at 1:46 PM
How do I add or remove an administrator (Superuser) in my site?
Adding a New Administrator To grant administrative permissions to a user, add the user to the "Superusers" (administrators) user group. Follow th...
Tue, 10 Mar, 2020 at 1:47 PM
How do I create a new user group?
User groups allow you to categorize your user accounts in the system via a tagging system. Please review section 4 of the Getting Started Guide for details ...
Tue, 10 Mar, 2020 at 1:47 PM