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VolunteerHub December 2018 Mini-Release Notes
Posted by Jennifer Udan on 02 January 2019 03:06 PM

Several updates to existing functionality have been added in VolunteerHub. Each update in this release is listed below.

Birthdays Report

Based on overwhelming feedback, we have created a new "Birthdays" report on our Reports tab! Just specify a start date and end date to see all volunteers with a birthday in that range (including their ages!), then optionally export the report to Excel to send emails, print labels, and so on.

Other Updates

  • In Volunteer View, events will now disappear once their End Times have been reached. This will declutter your volunteers' daily schedule from events that have already ended.
  • The default landing page's Event Group setting no longer impacts the events that display in Admin view, freeing you up to change the Event Group in your default landing page to whatever you want it to be.
  • The usual bug fixes and performance improvements.

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VolunteerHub November 2018 Mini-Release Notes
Posted by Gabrielle Long on 20 November 2018 11:15 AM

Several updates to existing functionality have been added in VolunteerHub. Each update in this release is listed below.

Group Membership Sync for RE Integration BETA

Based on overwhelming feedback, we've added functionality to our integration with The Raiser's Edge to sync User Group memberships from VolunteerHub into RE. 

How do I get it?

Note that this Beta version is currently available only to customers with a locally installed instance of The Raisers Edge. We hope to have the final version of the sync available to NXT and hosted (Citrix login) clients by late Q1 of next year once Blackbaud has approved and installed the update in their hosted environments.

If your organization currently has a locally installed version of our VolunteerHub Synchronizer plug-in for The Raiser's Edge, please send us a message to request the installer for this new version!

What does it do?

Version 1.2(Beta) of the VolunteerHub Synchronizer plug-in for The Raiser's Edge allows you to sync specific User Groups in your VolunteerHub site with specific Organizations and default Relationship Types in RE. As a result, new users belonging to those user groups in VolunteerHub will have the default relationship to that Organization in their constituent records in RE. 

How do I use it?

  1. First, you'll need to install the new Beta version of our plug-in. Then, deduplicate in VolunteerHub and run your VolunteerHub Synchronizer plug-in in RE as you normally would. This will sync your Organizations and Relationships into your VolunteerHub site for the first time.
  2. Then, navigate to People > User Groups and click on one of your user groups that you'd like to sync with an Organization in RE.  
  3. Click Edit.
  4. Notice there are some new fields in this page. Click into the Raiser's Edge Organization field and select or type in the name of the organization that your user group should sync with. (Note that the Organization must first exist in The Raiser's Edge.)
  5. Click into the Raiser's Edge Relationship field to select the default relationship type for this group. Any users with this User Group membership in VolunteerHub will have this relationship to the selected Organization in their constituent record in The Raiser's Edge. (Note that the Relationship must first exist in The Raiser's Edge.)
  6. Click Save User Group.
  7. Run your VolunteerHub Synchronizer plug-in. Once complete, review the changes to the constituent record of a user that belongs to the User Group you edited by opening the constituent record in RE and navigating to the Relationships tab.

Territory Support for US Addresses

Standard two-letter territory codes have been added to the State field for Address-type User Form questions. Your volunteers may now enter the following into the State field successfully:

  • AS (American Samoa)
  • FM (Federated States of Micronesia)
  • GU (Guam)
  • MH (marshall Islands)
  • MP (Northern Mariana Islands)
  • PW (Palau)
  • PR (Puerto Rico)
  • VI (Virgin Islands)

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Help Us Shape the Future of VolunteerHub!
Posted by Gabrielle Long on 18 October 2018 12:22 PM

As VolunteerHub continues to grow, we want to ensure your voice is heard. After all, it's feedback from real customers like you that help shape the future of VolunteerHub's product and support.

We Want Your Feedback!

Click the button below to answer just a few questions about your satisfaction with VolunteerHub. It only takes 2 - 3 minutes, while the value of your feedback is immeasurable!

(Sorry, this survey is now closed. To submit feedback, please send us a message.)

Thank you in advance for your willingness to share your experience with us!

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Reported Reminder Email Issue on September 24, 2018
Posted by Gabrielle Long on 25 September 2018 09:16 AM

VolunteerHub encountered a technical issue with outgoing automatic reminder emails on September 24, 2018, beginning around 12am and lasting until about 9pm. During that time, reminder emails may not have been sent to volunteers for their registered events.

The issue has been resolved and your volunteers should now continue to receive those emails. We apologize for any inconvenience that may have resulted from this technical issue.

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VolunteerHub September 2018 Mini-Release Notes
Posted by Gabrielle Long on 23 September 2018 11:57 PM

Several updates to existing functionality have been added in VolunteerHub. Each update in this release is listed below.

Name Auto-Capitalization in Volunteer View

Now, cases in users' names will automatically be corrected upon submission of the User Form. For any field in a name-type User Form question:

  • The first letter of each word will be capitalized automatically when names are entered entirely in lowercase. For example, "john smith" will be changed to "John Smith" automatically.
  • Names entered in ALL CAPS will be converted to lowercase with only the first letter of each word capitalized. For example, "JOHN SMITH" will be changed to "John Smith" automatically.
  • Names with at least one uppercase letter and one lowercase letter will not be altered. For example, "John deSantos" will not be altered by the system automatically.

Minor Updates & Bug Fixes

In addition, several minor bug fixes and optimizations were made to VolunteerHub, including an update to the final page of the Batch Modification Wizard to accept the wizard's terms upon completion.

NOTE: Links to event Sign Up pages have changed! If your organization sends volunteers links directly to the Sign Up button for events, please send them the link to the events' Detail pages instead, as that URL has not changed.

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